Better customer service means better customer loyalty. The more you foster a culture of diversity and inclusion, the better you’ll be able to understand and meet the needs of a diverse customer base. If you serve customers with what they actually need versus what you think they need, they’ll be happier and want to keep doing business with you.
As a part of our Authority Magazine’s series about “How Diversity Can Increase a Company’s Bottom Line,” I had the pleasure of interviewing with Fotis Georgiadis. Read article for practical tips on how increased diversity can help a company’s bottom line and how we integrate these strategies into our culture at Nobody Studios.