In a time when global workforces are becoming more and more the norm — and when companies are becoming more attuned to the benefits of a culturally diverse staff — establishing best practices for creating supportive, inclusive environments has become increasingly important. Laying the foundation for cross-cultural understanding can be immensely useful for a diverse …
Better customer service means better customer loyalty. The more you foster a culture of diversity and inclusion, the better you’ll be able to understand and meet the needs of a diverse customer base. If you serve customers with what they actually need versus what you think they need, they’ll be happier and want to keep …
Read more about how pandemic levels of stress results in online aggression and remote bullying between coworkers.
Read more about how employers can help deter potential culture clashes and conflicts and other legal issues to impact employers in California in 2020.
Read about mandatory sexual harassment training requirements and why employers must do more than just checking the box to promote civility in the workplace.
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